Medical Billing Services That Get You Paid Fast
Independent physicians and group practices across the United States trust Docscare to manage their entire revenue cycle. We combine certified billing expertise with the personal attention your practice deserves, so you collect more and chase payments less.
What Docscare does: We are a US-based outsourced medical billing company that handles coding, claim submission, denial management, credentialing, and accounts receivable for small and mid-size medical practices. Our 99% clean claim rate and 30% average revenue increase speak for themselves.
Clean Claim Rate
Avg Revenue Increase
First-Pass Rate
Hr Denial Turnaround
🛡 100% HIPAA Compliant
📍 US-Based Team, Austin TX
🤝 Works With Your EHR
📊 Weekly Transparent Reports
🌟 15+ Specialties Covered
The Revenue Problem
Physicians Lose Up To 15% Of Annual Revenue To Billing Errors.
The average US healthcare provider loses between 5 and 15 percent of annual revenue to preventable billing failures. These are not small rounding errors. For a practice billing $800,000 per year, that represents up to $120,000 in revenue that was earned but never collected.
The root causes are well understood: incorrect coding, missed deadlines, unworked denials, eligibility mismatches, and billing staff who cannot keep pace with constantly changing payer rules. In-house billing teams, no matter how dedicated, face structural disadvantages that outside specialists simply do not.
Docscare was built specifically to eliminate these losses. Our certified billers and coders work as a seamless extension of your practice, identifying every opportunity to accelerate payments, prevent costly denials, and close the revenue gaps that accumulate silently over months and years.
Claim Denials Piling Up
Denied claims cost US practices an estimated $262 billion annually. Most are preventable. Our team resolves denials within 24 to 48 hours and identifies the patterns driving them.
Slow Reimbursements
When your average days in accounts receivable stretches past 40 days, cash flow suffers. We target AR resolution within 30 days through daily claim submission and real-time eligibility checks.
Coding Errors Triggering Audits
Upcoding, undercoding, and unbundling errors do not just cause denials. They expose your practice to payer audits and recoupment demands. Our certified coders scrub every encounter before submission.
Staff Turnover Disrupting Revenue
The US medical billing job market sees consistent turnover. Every time a biller leaves, institutional knowledge walks out with them. Outsourcing eliminates this single point of failure entirely.
Keeping Up With Payer Rule Changes
Medicare, Medicaid, and commercial payers update billing requirements continuously. Our team monitors every update so your claims always meet current payer specifications.
WHO WE HELP
Real Scenarios Where Docscare
Makes the Difference
Every practice situation is different. Here are the most common circumstances where
outsourced medical billing with Docscare delivers measurable results.
📋
Solo Physician Drowning in Admin
Dr. Chen runs a busy family practice in Houston with one part-time billing staff member. Claims go out late, denials pile up unworked, and collections are running 22 percent below potential. After switching to Docscare, daily claim submission and systematic denial follow-up brought AR under 35 days within two months.
Independent Physician
💸
Group Practice Adding Providers
A three-physician orthopedic group in Dallas was adding a fourth provider but their in-house biller was already at capacity. Scaling an internal team meant hiring, training, and benefits. Docscare absorbed the additional volume immediately, with no disruption to existing claim workflows.
Growing Group Practice
🧠
Behavioral Health Practice with Complex Payers
Behavioral health billing involves session code limitations, authorization requirements, and frequent payer-specific rules that general billers often miss. A mental health practice in Austin reduced its denial rate from 14 percent to under 3 percent after moving to Docscare’s specialty-trained behavioral health billing team.
🏥
New Practice Getting Credentialed
A new urgent care clinic in Phoenix needed to credential three providers across fourteen payers before opening. The credentialing timeline is notoriously slow when managed internally. Docscare handled every application, CAQH update, and payer follow-up, getting the clinic fully enrolled 30 percent faster than the national average.
Practice Launch
📈
Practice with Stagnant Revenue
A cardiology practice in Florida had flat revenue for two years despite steady patient volume. A Docscare billing audit revealed $180,000 in undercoded encounters and $62,000 in aged AR that had never been worked. Within ninety days, collections had increased by 28 percent.
Revenue Recovery
Multi-Specialty Group Consolidating Vendors
A multi-specialty group with four locations was using three different billing vendors and getting inconsistent results. Docscare consolidated all billing under one team, standardized reporting across locations, and created a single point of accountability for revenue cycle performance.
Multi-Location Practice
WHAT WE DO
End-to-End Medical Billing Services
Under One Roof
Managing a revenue cycle requires coordinated expertise across multiple disciplines.
Docscare handles every piece so you never have to manage multiple billing vendors or
wonder who is responsible for what.
Medical Billing and Coding Services
Our certified medical coders translate every patient encounter into precise ICD-10, CPT, and HCPCS codes before submission. We perform multi-level claim scrubbing to catch errors that your clearinghouse misses, then submit electronically to all major payers daily. Charge entry, payment posting, and patient statement generation are all included.
Handles: ICD-10, CPT, HCPCS, E/M coding, charge entry, payment posting, patient billing
Denial Management and Appeals
Every denied claim is investigated, corrected, and resubmitted within 24 to 48 hours of receipt. We do not let denials sit in a queue. Our denial management specialists document root causes, whether it is a coding error, missing prior authorization, or a payer-specific edit, and we provide monthly denial trend reports so the same problem never recurs.
Handles: claim investigations, appeals, root cause analysis, trend reporting, resubmission
Accounts Receivable Follow-Up
Unpaid claims do not collect themselves. Our AR team systematically contacts payers, tracks every outstanding balance, and recovers revenue that in-house teams typically leave behind. We target AR resolution within 30 days and provide aging reports that show exactly where money is held and why. Claims beyond 90 days receive priority escalation.
Handles: payer follow-up, AR aging, balance recovery, escalation protocols, collections reporting
Credentialing and Payer Enrollment
Getting providers credentialed and enrolled with payers is a time-consuming, error-prone process when managed internally. Docscare handles every application, re-credentialing cycle, CAQH profile update, and contract follow-up. We track every payer’s requirements and deadlines so your providers get in-network and stay in-network without administrative delays costing you billable claims.
Handles: initial credentialing, re-credentialing, CAQH updates, payer enrollment, contract management
Revenue Cycle Management (RCM)
Revenue cycle management is the entire financial lifecycle of a patient encounter, from eligibility verification before the appointment to final payment collection afterward. Docscare manages every stage: pre-authorization, eligibility checks, charge capture, coding, submission, denial resolution, patient billing, and performance analytics. You get one team responsible for your entire financial operation.
Handles: eligibility verification, prior auth, charge capture, full RCM workflow, analytics
Free Practice Revenue Audit
Not sure where your practice is losing money? Our complimentary billing audit reviews your current processes, coding patterns, denial rates, AR aging, and payer mix. We deliver a clear, actionable report showing exactly where revenue is leaking and what it would take to recover it. No cost, no obligation, no pressure.
Most practices discover five to six figures in recoverable revenue within the first audit.
GETTING STARTED
From Your First Call
to Your First
Results in Five Steps
Most practices are fully operational with Docscare within three to five business days.
Here is exactly what happens.
Ready to see how much your practice could recover?
WHY DOCSCARE
Boutique Billing
Expertise. Enterprise-Grade Results.Large billing companies treat your practice like a ticket number.
Offshore vendors do not understand American payer systems.
Docscare is different: a US-based team in Austin, Texas that serves
independent and group practices with the personal attention that
directly affects your revenue outcomes.
PHYSICIAN STORIES
Practices That Recovered Real
Revenue With Docscare
Stop Leaving Revenue on the Table
The average Docscare client recovers over $40,000 in the first year.
Find out what your practice is missing with a free, no-obligation revenue
cycle audit.
SPECIALTY COVERAGE
Specialty-Specific Medical Billing
Across 15+ Practice Types
Billing for cardiology is not the same as billing for behavioral health. Each specialty has
unique coding requirements, documentation rules, and payer-specific triggers.
Docscare assigns specialty-trained billers to your practice type so claims are coded
correctly and paid without delay.
COMMON QUESTION
Everything Physicians
Ask Before
Outsourcing Medical Billing
If your question is not answered here, contact our billing team directly. Most questions
get a same-day response.
How much does outsourced medical billing cost?
Docscare charges a percentage of collected revenue, typically between 4 and 8 percent depending on your specialty, claim volume, and service scope. There are no setup fees, no monthly minimums, and no long-term contracts required. Most practices find outsourcing costs significantly less than maintaining in-house billing staff once you account for salaries, benefits, software licenses, and ongoing training.
How long does it take to set up outsourced medical billing?
Most practices are fully onboarded within 3 to 5 business days. We integrate with your existing EHR or practice management system, map your billing workflows, and connect to your payer contracts. There is no new software to install and no disruption to patient care or scheduling during the transition.
What happens to my denied claims?
Every denied claim is investigated, corrected, and resubmitted within 24 to 48 hours of receipt. Our denial management team identifies root causes, whether coding errors, missing documentation, eligibility issues, or payer-specific edits, and resolves them systematically. We also provide monthly denial trend reports so recurring issues are eliminated at the source rather than just resubmitted repeatedly.
Does Docscare handle credentialing and payer enrollment?
Yes. We manage the full credentialing and payer enrollment process from initial applications and CAQH profile updates to re-credentialing cycles and contract follow-ups. This includes Medicare, Medicaid, and all major commercial payers. Providers who are not yet credentialed can begin the process as part of onboarding, and we track every application until enrollment is confirmed.
What is a clean claim rate and why does it matter?
A clean claim rate is the percentage of insurance claims accepted and paid on the first submission without correction. The national industry average is around 95 percent. Docscare achieves 99 percent, which means fewer denials, shorter payment cycles, and stronger cash flow. A 1 percent improvement in clean claims can translate to thousands of dollars in recovered revenue each month for an active practice.
Can Docscare bill for my specific medical specialty?
Yes. Docscare provides specialty-specific billing across more than 15 practice types including cardiology, orthopedics, behavioral health, primary care, dermatology, physical therapy, urgent care, podiatry, urology, ophthalmology, laboratory, surgery, pediatrics, ABA therapy, and oral surgery. Each specialty has dedicated coders trained in its unique CPT codes, ICD-10 requirements, and payer-specific billing rules.
Is outsourcing medical billing HIPAA compliant?
Yes. Docscare operates under a fully executed Business Associate Agreement with every client practice, as required by HIPAA. All patient data is handled through encrypted, HIPAA-compliant systems. We conduct regular internal compliance audits and all staff receive ongoing HIPAA training. Your practice will never be exposed to regulatory risk from billing operations managed by Docscare.
How do I know if my practice needs outsourced billing?
Signs your practice should consider outsourcing include: a denial rate above 5 percent, AR aging beyond 45 days, frequent coding errors or audit notices, difficulty keeping up with payer rule changes, high billing staff turnover, or revenue that has plateaued despite stable patient volume. A free revenue cycle audit from Docscare will identify exactly where money is being lost and what it would take to recover it.