Privacy Policy

Below is a basic messaging privacy policy sample. This sample may not contain all the disclosures required by state law privacy policies or for your industry. You can also use your organization’s more comprehensive privacy policy if it covers your messaging campaigns. Although you can use these samples to create your own materials, please understand that they are provided as tools to help you understand the documentation that is being requested as part of the 10DLC campaign registration process. They do not constitute legal guidance or serve to create an attorney-client relationship. You should consult your own legal counsel for guidance. They may not address how your business operates, and they are not intended to address the requirements of your law or industry requirements, and as a result, they may not be sufficient for your purposes. We cannot advise you how to interpret the laws that govern you, whether these forms are sufficient for your business, or where to obtain legal advice. Please note that carrier, aggregator, and legal requirements are subject to change. As a result, you should monitor for these changes adjust your processes and documentation accordingly.

Messaging Privacy Policy

Effective Date:

[Brand Name] (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how [Brand Name] collects and uses information about you when you opt-in to receive SMS messages from us.

Information We Collect

When you opt-in to receive SMS messages, we collect:

Your phone number

Consent to send SMS messages

Your email address

Your basic contact information

Your messaging history

[Other information that may be relevant]

How We Collect Your Information

We may collect your information directly from you, such as when you complete a form or contact us or automatically, such as when you interact with our website.

How We Use Your Information

We use your information to:

Send you the SMS messages you’ve opted in to receive

Provide updates, promotions, or other relevant content based on your preferences

Choices and Controls

To operate our business

Other uses of the information that you make

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. You can review our Terms for additional information about the opt-out process.

To Whom We Disclose Your Information

We may disclose your information to our affiliated companies; to third party service providers, business advisors, or consultants who provide services to us; in connection with a merger, acquisition, reorganization, restructuring, financing transaction or sale of assets; as required by law or administrative order; to assert claims or rights or to defend against claims; and [other disclosures you make].We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes.

Protection of Information

We take steps to protect your information against unauthorized use or disclosure.

Updates

We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.

How to Contact Us

You can reach us by texting the word HELP for support to [number]. You may also contact us directly at [Insert an email and/or a toll-free number].