Terms and Conditions
GoTo has provided the following examples of SMS terms and conditions to help your business understand and comply with 10DLC SMS requirements.
Although you can use these samples to create your own materials, please understand that they are provided as tools to help you understand the documentation that is being requested as part of the 10DLC campaign registration process. They do not constitute legal guidance or serve to create an attorney-client relationship. You should consult your own legal counsel for guidance. They may not address how your business operates, and they are not intended to address the requirements of your law or industry requirements, and as a result, they may not be sufficient for your purposes. We cannot advise you how to interpret the laws that govern you, whether these forms are sufficient for your business, or where to obtain legal advice. Please note that carrier, aggregator, and legal requirements are subject to change. As a result, you should monitor for changes and adjust your processes and documentation accordingly.
Recurring Message Terms and Conditions
Effective Date
[Insert Date]
By opting in to receive SMS messages from [Brand Name] [also known as Legal Name] (“we,” “us,” “our”), you agree to these Terms and Conditions (Terms).
SMS Messaging Service
By providing my phone number, I consent to receive SMS text messages from Docs care for appointment reminders, marketing messages, and general two-way communication about [insert the product or service provided]. Message and Data Rates may apply.
Message Frequency
You will get more than one message from us unless you opt-out, and while messaging frequency varies, you will likely receive [state expected frequency, e.g., up to 4 messages per month]. Docs carereserves the right to alter the frequency of messages at any time to increase or decrease the total number of messages. Docs care carriers are not liable for delays or undelivered messages.
Message and Data Rates
Message and data rates may apply based on your mobile carrier’s terms.
Privacy Policy
Your information will be handled in accordance with our Privacy Policy [Insert Privacy Policy Link].
Cancellation/Opt-Out Instructions
You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed.
Help/Customer Support
Text the word HELP for support. You may also contact us directly at [insert an email and/or a toll-free number].
Liability
We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers.