Founded in USA · All 50 States
We Are the Billing Team Your Practice Has Been Looking For
Docscare is a US based medical billing company built specifically for independent physicians and small group practices. Not health systems. Not enterprise clinics. You.
Clean Claim Rate
Avg Revenue Increase
First Pass Rate
Specialties Covered
Who We Are.
Docscare exists for one reason: to make sure independent physicians and small practices collect every dollar they earn, without spending their clinical hours chasing it.
We are a US based medical billing company headquartered in Austin, Texas. Our team handles the complete revenue cycle for solo providers and group practices across all 50 states, covering medical billing, coding, credentialing, denial management, and accounts receivable follow up.
Every biller, coder, and account manager on our team is based in the United States. We understand American payer rules, insurance systems, Medicare and Medicaid requirements, and the state and local regulations that govern your practice. No offshore handoffs. No overnight delays waiting for a team in a different time zone to process your claims.
Not sure where your practice is losing revenue?
Our free billing audit reviews your current processes, denial rates, AR aging, and coding patterns. Most practices discover five to six figures in recoverable revenue. Schedule yours today.
Why We Built Docscare.
The medical billing market is dominated by two extremes. On one end: large offshore operations that treat your practice like a ticket number, process claims in batches, and offer no dedicated contact when something goes wrong. On the other: solo billing consultants who cannot scale when your volume grows or when a biller leaves.
Independent physicians were getting squeezed from both sides. They needed the expertise and systems of an enterprise billing company with the personal attention of a boutique partner. That gap is exactly what Docscare was built to fill.
We are not trying to be the biggest billing company in the country. We are trying to be the best one for the practices that need us most: solo physicians, two to five provider groups, and specialty clinics where every denied claim is a real operational problem, not just a line item on a dashboard.
What Makes Docscare Different.
AAPC Certified Coders on Every Account
Every claim we code goes through an AAPC certified specialist trained in your specific specialty. We do not assign generalist coders to cardiology billing or behavioral health billing. Specialty coding errors are the single biggest driver of denials. We eliminate them at the source.
One Dedicated Specialist Per Practice
You get a named specialist who knows your practice, your payer mix, and your specialty codes. When something comes up, you call a person, not a ticketing system. That accountability is the structural difference between a billing partner and a billing vendor.
99% Clean Claim Rate
The industry standard sits at 95%. We maintain a 99% clean claim ratio and a 97.45% first pass acceptance rate across all specialties. Cleaner claims mean fewer denials, faster payments, and a stronger cash flow from the first month of our partnership.
Austin, Texas Headquartered
We are a Texas company with direct knowledge of Texas Medicaid, Texas Medical Association payer relationships, and the regional payer landscape across Austin, Dallas, Houston, and every Texas market. That local knowledge matters when your payer disputes a claim.
30% Average Revenue Increase
Clients see an average revenue increase of 30% within the first year of working with us. That figure comes from a combination of cleaner claim submission, systematic denial follow up, and catching the undercoded encounters and aged AR that in house teams leave behind.
Full HIPAA Compliance on Every Account
We provide a signed Business Associate Agreement to every client. All systems are encrypted. All staff receive ongoing HIPAA training. You never have to wonder whether your patient data is protected because we build compliance into the workflow, not on top of it.
How Docscare Compares To The Industry.
These are not marketing claims. They are the measurable outcomes that separate our model from both large billing companies and generalist billing consultants.
| Metric | Docscare | Industry Average |
|---|---|---|
| Clean claim rate | 99% | 95% |
| First pass acceptance rate | 97.45% | 85 to 90% |
| Average revenue increase | 30%+ | 5 to 10% |
| Denial turnaround | 24 to 48 hours | 5 to 14 days |
| AR target resolution | 30 days | 45 to 90 days |
| Onboarding time | 3 to 5 business days | 2 to 4 weeks |
| Dedicated account specialist | Yes named person | Rarely |
| AAPC certified coders | Yes specialty matched | Varies |
| US based team | Yes Austin TX | Often offshore |
| Specialty coverage | 45+ specialties | 10 to 20 typical |
Certifications And Compliance
Medical billing is a YMYL (Your Money or Your Life) category. The people and systems handling your revenue must meet verifiable standards, not just make claims on a website.
AAPC Certified Coders
100% HIPAA Compliant
BAA Provided to Every Client
Encrypted Systems
100% US Based Team
Our coders hold active AAPC certification and receive ongoing continuing education to stay current with payer rule changes, ICD-10 updates, CPT revisions, and Medicare and Medicaid policy changes. Coding accuracy is not a one time credential. It requires continuous training, and we invest in it.
For compliance documentation, signed BAAs, and information about our data security protocols, contact us at info@docscare.org.
Every client gets a signed Business Associate Agreement on day one.
HIPAA compliance is built into our workflow, not added as an afterthought. Talk to our team about your compliance requirements.
What We Handle for Your Practice
Docscare manages the complete revenue cycle. You do not need to coordinate between multiple vendors for billing, coding, credentialing, and collections. One team handles every stage.
Medical billing services
Daily claim submission, charge entry, payment posting, patient statements, and payer follow-up across all major commercial payers, Medicare, and Medicaid.
One team handles every touchpoint — no dropped claims, no delayed submissions, no chasing payers alone.
Revenue cycle management
Eligibility verification through final payment collection — every step managed end to end.
Learn moreDenial management
Every denial investigated, corrected, and resubmitted within 72 hours. Root cause reports included.
Learn moreAR recovery services
30-day resolution target on every outstanding balance. 90-day claims escalated immediately.
Learn moreMedical coding services
AAPC certified coders. ICD-10, CPT, HCPCS — precise codes that eliminate audit-triggering errors.
Learn morePhysician credentialing
CAQH setup, Medicare enrollment, and recredentialing cycles. 90–120 day average timeline.
Learn more Solo & small practicesBuilt for physicians like you
Dedicated US-based account manager. 30%+ revenue increase in 90 days. No long-term contracts.
See how it worksReach Us Directly
We respond to every enquiry within one business day. For urgent billing questions, call us directly during business hours.
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Phone: (214) 646-1606
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Email: info@docscare.org
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Address: 5900 Balcones Dr 25846, Austin TX 78731
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Hours: Monday to Friday, 9 AM to 6 PM CST
Common Questions About Docscare
If your question is not answered here, contact our billing team directly. Most questions
get a same-day response.
Where is Docscare headquartered?
Docscare is headquartered in Austin, Texas at 5900 Balcones Dr, Austin TX 78731. We serve independent physicians and group practices across all 50 states remotely, with no disruption to your existing EHR or practice management software.
What certifications does Docscare hold?
Docscare employs AAPC certified coders trained in specialty specific CPT, ICD-10, and HCPCS coding. All billing operations are conducted under full HIPAA compliance with encrypted systems and a signed Business Associate Agreement provided to every client.
What is Docscare's clean claim rate?
Docscare maintains a 99% clean claim ratio and a 97.45% first pass acceptance rate. The industry average sits at 95%. Cleaner claims mean fewer denials, faster payments, and a stronger cash flow from the first month of the partnership.
How does Docscare differ from large billing companies?
Docscare assigns a dedicated specialist to each practice. Large billing companies process thousands of providers with no named contact person. At Docscare, your specialist knows your payer mix, your specialty, and your practice. Clients see an average revenue increase of 30% within the first year.
How many specialties does Docscare cover?
Docscare covers 45 medical specialties including family medicine, internal medicine, cardiology, mental health, orthopedics, dermatology, OB-GYN, pediatrics, physical therapy, psychiatry, urology, and urgent care. AAPC certified coders are matched to practices by specialty rather than assigned as generalists.
How do I get started with Docscare?
Contact Docscare at info@docscare.org or call (214) 646-1606 to schedule a free revenue cycle audit. Most practices are fully onboarded within 3 to 5 business days with no new software to install and no disruption to existing workflows.
Does Docscare work with my existing EHR system?
Yes. Docscare integrates with all major EHR and practice management systems including Epic, Athenahealth, eClinicalWorks, Practice Fusion, Kareo, and DrChrono. You do not need to install new software or migrate your data. Our team connects to your existing system and begins managing your revenue cycle within 3 to 5 business days of onboarding.
What revenue increase can I expect working with Docscare?
Clients see an average revenue increase of 30% within the first year of working with Docscare. That figure comes from three sources: cleaner claim submission reducing preventable denials, systematic denial follow up recovering claims that would otherwise be written off, and billing audits that surface undercoded encounters and aged AR that in house billing teams leave behind.
Ready to Stop Leaving Revenue on the Table?
The average Docscare client recovers over $40,000 in the first year. A free, no-obligation revenue cycle audit shows you exactly where your practice is losing money and what it would take to recover it.
Or call us at (214) 646-1606 to speak with a Denial Management specialist today.
