Austin, Texas Headquartered
US-Based Team
HIPAA Compliant
Medical Billing Services for Physicians and Small Practices
We collect more of the revenue you already earn, so you stop chasing payments and start running the practice.
What Docscare does: Docscare is a medical billing company based in the United States serving solo physicians and small practices across all 50 states. We submit clean claims at a 99% rate, resubmit denials within 24 to 48 hours, and typically increase collections by 30% or more in the first 90 days.
Clean Claim Rate
Avg Revenue Increase
Denial Turnaround
Onboarding Time
Why Physicians Lose
5 to 15% Of Revenue To
Billing Every Year
Most physician practices lose 5 to 15% of annual revenue to billing problems they cannot see: denied claims that sit unworked, undercoded encounters, missed deadlines, and eligibility errors that trigger write-offs. For a practice billing $800,000 per year, that is $40,000 to $120,000 in earned revenue that never lands in the bank account.
These losses rarely show up on a P&L as a single line. They accumulate quietly across thousands of small failures: a denial that stays in the queue for 90 days and ages past the appeal window, a CPT code bundled when it should have been billed separately, a patient eligibility check skipped because the front desk was slammed.
In-house billing teams are not incompetent. They are structurally disadvantaged. One biller cannot keep pace with the payer rule updates, appeal deadlines, and specialty coding nuances that a full specialty team handles every day. The math does not work.
Denied claims sitting unworked
The industry denial rate sits near 12% in 2026. Most practices resubmit blindly without fixing the root cause, so the same claim gets denied again. We investigate every denial, identify the source, and resubmit within 24 to 48 hours.
Undercoded encounters
When a provider documents a Level 4 visit but the biller submits Level 3 to avoid audit risk, the practice loses real dollars on every encounter. Our coders are AAPC certified. They capture every billable element the documentation supports.
Accounts receivable aging past 45 days
Every day a claim sits in A/R is a day cash flow weakens. We target A/R resolution inside 30 days through daily electronic submission and systematic payer follow-up.
Billing staff turnover
When your in-house biller leaves, institutional knowledge walks out with them. Outsourcing removes the single point of failure and keeps claim submission uninterrupted through any staffing change.
Payer rule changes faster than your staff can track
Medicare, Medicaid, and commercial payers update billing requirements constantly. Our team monitors every update so your claims match current payer rules before submission.
What Docscare's Physician Billing
Service Covers
We manage the full revenue cycle for independent physicians and small group practices: eligibility verification, coding, claim submission, denial management, payment posting, A/R follow-up, and monthly reporting. Nothing gets handed off to a second vendor.
Insurance eligibility and benefits verification
We verify every patient’s insurance eligibility and benefits before the appointment, not after. Eligibility errors are the single most common preventable denial, and catching them at the front end eliminates write-offs that would otherwise never recover.
Medical coding (ICD-10, CPT, HCPCS)
Our coders are AAPC certified. They review every encounter. We check for upcoding, undercoding, unbundling errors, and documentation gaps before any claim goes out. We assign coders trained in your specialty to your account, not generalists.
Clean claim submission
We scrub claims at multiple levels for coding accuracy, patient information completeness, and edits specific to each payer before submission. We submit daily across all major payers electronically.
Denial management and appeals
Every denied claim gets investigated within 24 to 48 hours. We document root causes, whether coding, authorization, or edits specific to each payer, then resubmit or appeal. Monthly trend reports show what is causing denials so the pattern stops recurring.
Accounts receivable follow-up
Unpaid claims do not collect themselves. Our A/R team tracks every outstanding balance, contacts payers proactively, and escalates claims aging past 90 days. Aging reports show exactly where money is held and why.
Payment posting and reconciliation
We post payments accurately and reconcile daily. Your financials stay clean. We issue patient statements on schedule with optional online payment portals.
Weekly and monthly reporting
You see your numbers every week. Reports cover charges, collections, denial rates, first-pass acceptance, A/R aging, and net collection ratio. No hidden metrics, no black box.
Built Specifically For Solo Physicians And
Small Practices.
Most medical billing companies chase health systems and large specialty groups. Their processes, account management structure, and pricing are built for volume, not attention. Docscare is built the opposite way: for practices with 1 to 10 providers who need a real account manager and coding built around their specialty.
Large billing vendors assign you a ticket number and a shared inbox. Offshore operators cannot resolve payer calls during US business hours. Enterprise software companies sell you a subscription and call it a service. None of that works for a solo cardiologist in Miami or a three provider orthopedic group in Dallas.
Our account managers are based in Austin, Texas. Every account gets a named person who knows your specialty, your EHR, and your payer mix. When a claim breaks, you call that person directly. No ticket queues, no offshore handoffs.
Solo Physician
Solo physician drowning in admin work
Dr. Chen runs a family practice in Houston with one part-time billing staff member. Claims go out late, denials pile up, and collections run 22% below potential. Within 60 days of switching to Docscare, daily claim submission and systematic denial follow-up brought A/R under 35 days.
Growing Group
Small group practice adding providers
A three physician orthopedic group in Dallas was adding a fourth provider, but the in-house biller was already at capacity. Docscare absorbed the additional volume immediately, without hiring, training, or disrupting the existing workflow.
Specialty Clinic
Behavioral health practice with complex payer rules
Session code limits, authorization requirements, and frequent payer changes trip up generalist billers. A mental health practice in Austin reduced its denial rate from 14% to under 3% within 90 days of moving to our behavioral health team trained in specialty coding.
Revenue Recovery
Stagnant revenue despite steady volume
A cardiology practice in Florida had flat revenue for two years despite stable patient volume. A Docscare audit found $180,000 in undercoded encounters and $62,000 in aged A/R that no one had worked. Collections rose 28% within 90 days.
In-House Billing And Outsourced Billing: What
It Actually Costs.
Most small practices underestimate the true cost of in-house billing by 30 to 50%. When you add up salary, benefits, software, training, turnover, and the revenue lost to billing errors a single biller cannot prevent, outsourcing to a specialty team costs less and collects more.
| Factor | In-House Biller (1 FTE) | Docscare Outsourced |
|---|---|---|
| Direct cost per month | $4,500 to $7,500 (salary + benefits) | 4 to 8% of net collections |
| Billing software and clearinghouse | $300 to $600 per month additional | Included |
| Training and certifications | $1,000 to $3,000 per year | Included |
| Clean claim rate (industry avg) | 85 to 92% | 99% |
| Denial resubmission time | Often delayed, skipped when busy | 24 to 48 hours |
| Coverage during PTO or sick days | Claims queue, submissions delayed | Zero interruption |
| Turnover risk | Billing stops when biller quits | Zero billing interruption |
| Specialty coding expertise | Generalist, no specialty training | AAPC certified, matched to your specialty |
| Weekly or monthly reporting | Manual, inconsistent, often missed | Standard, delivered every week |
For a practice billing $50,000 per month, outsourced billing runs $2,000 to $4,000 monthly. An equivalent in-house biller with software and benefits runs $5,500 to $8,100. The outsourced option costs less up front and typically collects 10 to 30% more, which is where the real economics sit.
How Onboarding Works: From First Call To
First Claims in 5 Days.
Most practices are fully operational on Docscare within 3 to 5 business days. There is no software migration, no downtime, and no staff retraining. We connect to your existing EHR and take over the billing workflow in the background.
Free billing audit
We review your current setup, pull a sample of recent claims, and identify exactly where revenue is being lost. No charge, no obligation. You get a written report even if you decide not to move forward.
Onboarding call and workflow mapping
We map your EHR, payer mix, specialty codes, and current workflow to a custom billing plan. You get a dedicated account manager assigned at this stage. Typically 45 minutes.
System connection
We connect to your existing EHR and practice management system. No new software for you to install, no data migration. Your staff keeps working with the tools they already use.
Go live
Daily claim submission begins. Your account manager walks your team through the reporting structure and response times. You get a direct phone line and email for billing questions.
First results visible at 30 to 60 days
Clean claim rate, denial rate, and A/R days all show measurable improvement in the first reporting cycle. Most clients see monthly collections rise inside the first quarter.
Why Physicians Pick Docscare Over Offshore Vendors
and Enterprise Competitors.
Three differences matter to independent physicians: a real person on your account, coders based in the United States and trained in your specialty, and no long term contract locking you in if it is not working.
A real account manager who knows your practice
You get a named person in Austin, Texas who knows your specialty, your payers, and your codes. When a claim breaks, you call that person. Not a ticketing system, not a shared inbox, not a chatbot.
AAPC certified coders matched to your specialty
We do not assign generalist coders to specialty encounters. Cardiology billing is not orthopedic billing is not behavioral health billing. Your claims go to coders trained in your specific specialty.
A team fully based in the United States
Every biller, coder, and account manager is based in the United States. We understand American payer rules, Medicare and Medicaid specifics, and the regulatory environment you operate in. No offshore handoffs of PHI.
No long term contracts
We earn your business every month. Cancel with 30 days’ notice if the results do not hold up. Most large RCM vendors lock you into 2 to 3 year agreements because they cannot stand on monthly performance.
HIPAA compliance with signed BAA
Every client gets a Business Associate Agreement signed at onboarding. We handle all PHI through encrypted systems audited for HIPAA compliance. Staff receive ongoing compliance training. Your practice is never exposed to regulatory risk.
Works with your existing EHR
Epic, Athena, eClinicalWorks, Kareo, DrChrono, AdvancedMD, and the rest. We connect to what you already use. No migration, no new logins for your staff.
Physician Specialties We Serve
Billing knowledge built around a single specialty matters because every specialty has its own CPT codes, documentation rules, and denial triggers unique to each payer. Generalist billers cost specialty practices money every month they stay with the wrong team.
We serve physicians across 15+ specialties with coders matched to your specialty on every account.
Current coverage includes the specialties below, with active expansion planned through 2026.
What Physicians Say After Switching
Common Questions Physicians
Ask Before
Swtiching
If your question is not answered here, contact our billing team directly. Most questions
get a same-day response.
How much does outsourced medical billing cost for a physician practice?
Outsourced medical billing typically costs 4 to 8% of net collections, with no setup fees and no monthly minimums. For a practice billing $50,000 per month, that runs $2,000 to $4,000. An in-house biller with software and benefits runs $5,500 to $8,100 for equivalent coverage. Our pricing scales with collected revenue, not claim volume, so our incentives stay aligned with yours.
How long does it take to switch to outsourced billing?
Most practices are fully operational within 3 to 5 business days. We connect to your existing EHR and practice management system. No new software to install. No downtime. Your staff keeps working on the tools they already use. First measurable improvements in clean claim rate and denials usually show up within the first 30 to 60 days.
What happens to my denied claims?
Every denial gets investigated and resubmitted within 24 to 48 hours of receipt. Our team identifies root causes (coding, eligibility, documentation, authorization, edits specific to each payer) and fixes them rather than blindly resubmitting. Monthly trend reports show what is causing recurring denials so we can eliminate the pattern at the source.
Is outsourced medical billing HIPAA compliant?
Yes. We operate under a fully executed Business Associate Agreement with every client, as HIPAA requires. We handle all PHI through encrypted systems audited for HIPAA compliance. Staff receive ongoing compliance training. Our processes meet HHS HIPAA requirements in full. You can review our compliance documentation during onboarding.
What EHR systems do you work with?
All major systems including Epic, Athenahealth, eClinicalWorks, Kareo, DrChrono, AdvancedMD, Practice Fusion, and NextGen. We connect to your existing system at onboarding. You do not migrate data, retrain staff, or change software.
What is the difference between medical billing and revenue cycle management?
Medical billing is one component within the full revenue cycle. Billing specifically refers to creating and submitting claims based on coded patient encounters. Revenue cycle management covers the complete lifecycle: eligibility verification, prior authorization, coding, claim submission, denial management, payment posting, A/R follow-up, and financial reporting. Docscare provides both billing and full RCM depending on your needs.
Can I cancel if it is not working?
Yes. We operate on 30 day notice, no long term contracts. We earn your business every month. Most RCM vendors lock clients into 2 to 3 year contracts because they cannot stand on monthly performance. We do not need to.
How will I know Docscare is actually improving my revenue?
You get weekly and monthly reports covering charges, collections, first-pass acceptance rate, denial rate, A/R aging, and net collection ratio. All metrics are transparent, nothing is hidden, and your account manager walks you through the numbers on a monthly call. Most practices see measurable improvement inside the first 60 days.
What Physicians Say After Switching
Medical billing works best when every revenue cycle component runs on the same team.
Explore the rest of what we handle.
